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101 Ways to Really Satisfy Your Customers [electronic resource] : How to Keep Your Customers and Attract New Ones

Griffiths, Andrew2006
eBook
Lots of practical tips to help you and your staff deliver excellent customer service, ensuring your existing customers keep coming back and new customers are attracted to your business. PRACTICAL TIPS FOR EXCEEDING YOUR CUSTOMERS' EXPECTATIONS Modern consumers are more demanding and more informed...
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Griffiths, Andrew2006
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