The Chairman's Lounge [electronic resource] : The inside story of how Qantas sold us out
Joe Aston2024
eBook
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From the must-read journalist on how power, money and influence work in this
country, the full story of how one of the nation's favorite brands brought
itself to ground.
Before Covid, both Qantas and its CEO Alan Joyce were flying high, the darlings
of customers, staff and investors. After Covid hit, only money mattered – in
particular, the company's share price and extraordinary executive bonuses.
Illegally redundant workers, unethical flight credits, abysmal customer service,
antique aircraft: these became Qantas' new brand.
How did things go so badly wrong? Why were customers at the end of the queue?
And how did an increasingly autocratic Joyce constantly get his own way, with
the Qantas board and with both Liberal and Labor governments, which handed out
over billions in subsidies and protected lucrative flight routes from foreign
competition? For the first time, The Chairman's Lounge tells the full story of
how one company banked the nation's loyalty and then cashe...
Main title:
Author:
Joe Aston, Author
Imprint:
[Place of publication not identified] : Simon & Schuster Australia, 2024
Collation:
1 online resource (1 text file) (368 pages)
System details:
Platform: epubMode of access: Internet
ISBN:
9781761429774
Language:
English
BRN:
519283
Electronic access:
More Information:
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Online | Online resource (Member logon) | indyreads - eBook |