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List view record 1: Leading Libraries [electronic resource] : How to Create a Service Culture
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Leading Libraries [electronic resource] : How to Create a Service Culture
Wyoma vanDuinkerken
2015
eBook
Quality leadership is integral to the very future of our profession. And it doesn't only come from the top down. Effective leadership is customer-focused and collaborative, fostering a service culture that invites the involvement of individuals in every part and at every level of the organization...
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Wyoma vanDuinkerken
2015
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