Managing workplace bullying : how to identify, respond to and manage bullying behavior in the workplace
Oade, Aryanne2009
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This is a comprehensive, practical and engaging book designed to help readers to recognise bullying behaviour at work and identify and select inter-personal strategies for handling bullying behaviour.
Main title:
Author:
Imprint:
Basingstoke Palgrave Macmillan 2009
Collation:
167 p.
Contents:
What is workplace bullying?: the behaviors and dynamics that constitute workplace bullying - Why people bully their colleagues: the psychological profile of a workplace bully - Sowing the seeds for bullying: the first interactions between a bully and their target - The bullying dynamic: issues of power and choice at the heart of a bullying relationship - Resisting the workplace bully: choosing to assert yourself, managing your boundaries - Managing a workplace bully: confronting bullying behavior in a team member - the role of friends and family members; supporting someone you know through an experience of workplace bullying - A cautionary tale: a case study - The human consequences of bullying as work: common emotional, psychological and physical reactions to workplace bullying - Aftermath: final thoughts on workplace bullying
ISBN:
9780230228085 (hbk 0230228089 hbk)
Dewey class:
302.34 MAN
Local class:
302.34
Language:
English
BRN:
126111
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