Collection: Tech Book

Discusses various forms of workplace aggression, public contact environment, personal contact skills, terminating client contact and post incident administration. The approach adopted is prevention oriented and is directed at personnel and office managers concerned to protect their staff form cli...

This paper is a background to the provision of services across the LGA and an overview of the history of Children's Services to set the context for the current and emerging issues.

Outlines the potential benefits of public art in new development, clarifies what Landcom is aiming to achieve with public art, and outlines a best-practice implementation process for Landcom's projects.

Public lending right that creators have a right to be compensated when their works are freely available for use by the public.