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List view record 1: People skills : how to assert yourself, listen to others, and resolve conflicts
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People skills : how to assert yourself, listen to others, and resolve conflicts
Bolton, Robert
1987
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A wall of silent resentment shuts you off from someone you love...You listen to an argument in which neither party seems to hear the other...Your mind drifts to other matters when people talk to you...People Skills is a communication-skills handbook that can help you eliminate these and other com...
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People skills : how to asse...
Bolton, Robert
1987
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for People skills : how to assert yourself, listen to others, and resolve conflicts
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