Why Don't People Listen? [electronic resource]
Mackay, Hugh, 1938-2013
eBook
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First published in 1994, Hugh Mackay's Why Don't People Listen? sold 40,000 copies and became a classic on the art of successful communication. This ebook-only edition has been fully revised and updated to include a summary of the benefits and pitfalls of multi-media communication. Hugh Mackay shows us a simple yet revolutionary way to improve the quality of our relationships with our spouses, children, friends, colleagues and clients. He identifies the ten most basic laws of human communication, such as: It's not what our message does to the listener, but what the listener does with our message that determines our success as communicators. Accessible and instructive, Why Don't People Listen? is a complete guide to changing minds, improving connections and resolving conflict.
Main title:
Why Don't People Listen? [electronic resource] / Hugh Mackay
Author:
Mackay, Hugh, 1938-, Author
Imprint:
[Place of publication not identified] : Pan Macmillan Australia, 2013
Collation:
1 online resource (1 text file)
Biography/History:
Hugh Mackay is a prolific and well-known social researcher, writer and commentator in Australia. Hugh was a newspaper columnist for over 25 years, and is now an honorary professor of social science at the University of Wollongong. He is the author of nine books in the field of social psychology and philosophy, and five novels. Previous books include Why Don't People Listen? Reinventing Australia and What Makes Us Tick?.
ISBN:
9781743511374
Language:
English
BRN:
333563
More Information:
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| Online | Online resource (Member logon) | Libby, by Overdrive - eBook |