Changing the conversation : the 17 principles of conflict resolution
Caspersen, Dana2015
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You can't change how other people act in a conflict, and often you can't change your situation. You can change what you do. Changing the Conversation is a graphic, two-colour manual that teaches essential strategies for resolving conflict in your life.
Main title:
Changing the conversation : the 17 principles of conflict resolution / by Dana Caspersen
Author:
Imprint:
London Profile books 2015
Collation:
247 pages
Contents:
Anti-principles and speaking -- Facilitate listening and speaking -- Change the conversation -- Look for ways forward
ISBN:
9781781254691 (paperback)
Dewey class:
303.69 CHA
Local class:
303.69
Language:
English
BRN:
90760
More Information:
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| St Marys | Nonfiction | 303.69 CHA | pbk.Available |