Mastering incoming sales calls : how to become a phone master
Allan, Nigel2009
Books, Manuscripts
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Total copies: 1
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Place reservation for Mastering incoming sales calls : how to become a phone masterThis book focuses on dealing with incoming calls, and dealing with them in a way that will allow business owners, managers and sales staff to get face-to-face opportunities to sell their products.
Main title:
Author:
Imprint:
Warriewood Woodslane 2009
Collation:
187 p.
Contents:
Vision -- The power of the spoken word -- Where the incoming call fits in the sales process -- Putting yourself in the caller's shoes -- Working through a sample program -- Whoever asks the questions is in control -- Time to take control -- Gettting the name and phone number -- Going for the face-to face opportunity -- Putting it all together -- Background skills to phone relationships -- Overcoming objections -- Creating your own program -- Where to go from here.
ISBN:
971921203800 (pbk)
Dewey class:
658.872 MAS
Local class:
658.872
Language:
English
BRN:
93715
More Information:
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| St Marys | Nonfiction | 658.872 MAS | Available |
Find it!
Total copies: 1
Available: 1
Place reservation for Mastering incoming sales calls : how to become a phone master